Welcome Packet

Comprehensive Adult Rheumatology Care

Thanks for choosing Bay Area Arthritis and Osteoporosis. We promise to do our best to provide you with the finest care available.

The information on our Welcome Pack answers the common questions our new patients have. Please fill out the enclosed forms before your visit and bring them with you to your appointment.


If you are an insurance cardholder, we request you to bring your insurance card with you during every visit. Please notify the front desk of all insurance changes and any other personal information changes before all appointments, so that our records are updated and accurate. Carrying your insurance card will help avoid any insurance billing problems and difficulties in contacting you with important medical information.

If your insurance requires a co-pay for the office visit or if you are a self-pay patient, payment is due at the time of service. We accept payments in the form of cash or checks only.

It is your responsibility to get a referral from your primary care physician if required by your insurance. Please bring it with you on the day of your visit. If we do not have your referral, we will not be able to treat you due to insurance requirements.

Medication Information

Please bring a list of all medications you are currently taking (prescription & over-the-counter). We also recommend carrying copies of any recent medical records or lab and x-ray results you have. Please do not bring x-ray or MRI films with you.

The Online Portal

eClinicalWorks offers an online patient portal where you can access your records and input medical information to help save time during your appointments. We prefer that all new patients fill out their new patient paperwork on our patient portal. If you provided us an email address, you should receive an invitation to activate the patient portal. You may also use the following link to access the patient portal: 

On-site Diagnostic Services

For your convenience, our facility offers multiple on-site diagnostic services such as x-rays, bone density testing, ultrasounds, and laboratory testing. We request you to schedule your check-ups at least for 2 hours during your appointment to accommodate any necessary examination at the time of your visit.

Thank you for your cooperation. If you have any questions or concerns, please feel free to contact our office. We look forward to seeing you soon.